Journal of Management Information Systems
Keyword: customer retention
Keyword Index
List of articles:
Chellappa, Ramnath K
and
Kumar, K Ravi
Examining the Role of "Free" Product-Augmenting Online Services in Pricing and Customer Retention Strategies
Journal of Management Information Systems
Vol. 22 No. 1 2005
pp. 355-377
Kitchens, Brent,
Dobolyi, David,
Li, Jingjing,
and
Abbasi, Ahmed
Advanced Customer Analytics: Strategic Value Through Integration of Relationship-Oriented Big Data
Journal of Management Information Systems
Vol. 35 No. 2 2018
pp. 540-574