Journal of Management Information Systems

Volume 4 Number 1 1987 pp. 5-24

Integrating Management Support Systems into Strategic Information Systems Planning

Henderson, John C, Rockart, John F, and Sifonis, John G

ABSTRACT: The critical success factor (CSF) methodology is extended to explicitly examine the critical assumptions underlying the CSFS and to identify opportunities for investment in management information systems (MIS), decision support systems (DSS), and executive support systems (ESS). A strategic data model is used to help coordinate investments across these types of management support systems. This extended methodology should enhance the validity of an information systems (IS) planning effort because of both the scope of management support systems that are considered and the potential use of the assumptions to reassess and reexamine the soundness of the original CSFS. An actual planning engagement is used to illustrate the application of the methodology.

Key words and phrases: strategic planning of information systems, critical success factors (CSF), executive support systems, decision support systems, assumption identification