organizational support systems

• Fedorowicz, Jane and Konsynski, Benn R.
  Organization Support Systems: Bridging Business and Decision Processes
  Journal of Management Information Systems
  Vol. 8 No. 4 , Spring 1992 , pp. 5 - 26

• Griffin, Robert K. , Baldwin, Dirk and Sumichrast, Robert T.
  Self-Management Information System for the Service Industry: A Conceptual Model
  Journal of Management Information Systems
  Vol. 10 No. 4 , Spring 1994 , pp. 111 - 134

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