user satisfaction

• Kulkarni, Uday R. , Ravindran, Sury and Freeze, Ronald
  A Knowledge Management Success Model: Theoretical Development and Empirical Validation
  Journal of Management Information Systems
  Vol. 23 No. 3 , Winter 2007 , pp. 309 - 347

• Magal, Simha R.
  A Model for Evaluating Information Center Success
  Journal of Management Information Systems
  Vol. 8 No. 1 , Summer 1991 , pp. 91 - 106

• Lee, Sang M. , Kim, Yeong R. and Lee, Jaejung
  An Empirical Study of the Relationships among End-User Information Systems Acceptance, Training, and Effectiveness
  Journal of Management Information Systems
  Vol. 12 No. 2 , Fall 1995 , pp. 189 - 202

• Mahmood, Mo Adam and Becker, Jack D.
  Effect of Organizational Maturity on End-Users' Satisfaction with Information Systems
  Journal of Management Information Systems
  Vol. 2 No. 3 , Winter 1986 , pp. 37 - 64

• Mirani, Rajesh and King, William R.
  Impacts of End-User and Information Center Characteristics on End-User Computing Support
  Journal of Management Information Systems
  Vol. 11 No. 1 , Summer 1994 , pp. 141 - 166

• Liang, Ting-Ping , Lai, Hung-Jen and Ku, Yi-Cheng
  Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings
  Journal of Management Information Systems
  Vol. 23 No. 3 , Winter 2007 , pp. 45 - 70

• McKeen, James D. and Guimaraes, Tor
  Successful Strategies for User Participation in Systems Development
  Journal of Management Information Systems
  Vol. 14 No. 2 , Fall 1997 , pp. 133 - 150

• Guha, Subo and Cheney, Paul H.
  Testing a Causal Model of End-User Applicaiton Effectiveness
  Journal of Management Information Systems
  Vol. 8 No. 1 , Summer 1991 , pp. 63 - 90

• DeLone, William D. and McLean, Ephraim R.
  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
  Journal of Management Information Systems
  Vol. 19 No. 4 , Spring 2003 , pp. 9 - 30

• Doll, William J. , Deng, Xiaodong , Raghunathan, T. S. , Torkzadeh, Gholamreza and Xia, Weidong
  The Meaning and Measurement of User Satisfaction: A Multigroup Invariance Analysis of the End-User Computing Satisfaction Instrument
  Journal of Management Information Systems
  Vol. 21 No. 1 , Summer 2004 , pp. 227 - 262

• Torkzadeh, Gholamreza
  The Quality of User Documentation: An Instrument Validation
  Journal of Management Information Systems
  Vol. 5 No. 2 , Fall 1988 , pp. 99 - 108

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