queuing

• Pick, Roger Alan and Whinston, Andrew B.
  A Computer Charging Mechanism for Revealing User Peferences within a Large
  Journal of Management Information Systems
  Vol. 6 No. 1 , Summer 1989 , pp. 87 - 100

• Dai, Rui , Narasimhan, Sridhar and Wu, D. J.
  Buyer’s Efficient E-Sourcing Structure: Centralize or Decentralize?
  Journal of Management Information Systems
  Vol. 22 No. 2 , Fall 2005 , pp. 141 - 164

• Seidmann, Abraham and Sundararajan, Arun
  Competing in Information Intensive Services: Analyzing the Impact of Task Consolidation and Employee Empowerment
  Journal of Management Information Systems
  Vol. 14 No. 2 , Fall 1997 , pp. 33 - 56

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