organizational crises

• Hale, Joanne
  A Layered Communication Architecture for the Support of Crisis Response
  Journal of Management Information Systems
  Vol. 14 No. 1 , Summer 1997 , pp. 235 - 240

• Nunamaker, Jay , Weber, E. Sue and Chen, Minder
  Organizational Crisis Managment Systems: Planning for Intelligent Action
  Journal of Management Information Systems
  Vol. 5 No. 4 , Spring 1989 , pp. 7 - 32

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