services management

• Bardhan, Indranil , Demirkan, Haluk , Kannan, P. K. , Kauffman, Robert J. and Sougstad, Ryan
  An Interdisciplinary Perspective on IT Services Management and Service Science
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 13 - 64

• Demirkan, Haluk , Cheng, Hsing K. and Bandyopadhyay, Subhajyoti
  Coordination Strategies in an SaaS Supply Chain
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 119 - 143

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