services science

• Dong, Su , Johar, Monica S. and Kumar, Ram L.
  A Benchmarking Model for Management of Knowledge-Intensive Service Delivery Networks
  Journal of Management Information Systems
  Vol. 28 No. 3 , Winter 2012 , pp. 127 - 160

• Tallon, Paul P.
  A Service Science Perspective on Strategic Choice, IT, and Performance in U.S. Banking
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 219 - 252

• Bardhan, Indranil , Demirkan, Haluk , Kannan, P. K. , Kauffman, Robert J. and Sougstad, Ryan
  An Interdisciplinary Perspective on IT Services Management and Service Science
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 13 - 64

• Demirkan, Haluk , Cheng, Hsing K. and Bandyopadhyay, Subhajyoti
  Coordination Strategies in an SaaS Supply Chain
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 119 - 143

• Choi, Jae , Nazareth, Derek L. and Jain, Hemant K.
  Implementing Service-Oriented Architecture in Organizations
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 253 - 286

• Ramachandran, Vandana and Gopal, Anandasivam
  Managers' Judgments of Performance in IT Services Outsourcing
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 181 - 218

• Susarla, Anjana , Barua, Anitesh and Whinston, Andrew B.
  Multitask Agency, Modular Architecture, and Task Disaggregation in SaaS
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 87 - 118

• Benaroch, Michel , Jeffery, Mark , Kauffman, Robert J. and Shah, Sandeep
  Option-Based Risk Management: A Field Study of Sequential Information Technology Investment Decisions
  Journal of Management Information Systems
  Vol. 24 No. 2 , Fall 2007 , pp. 103 - 140

• Kauffman, Robert J. and Sougstad, Ryan
  Risk Management of Contract Portfolios in IT Services: The Profit-at-Risk Approach
  Journal of Management Information Systems
  Vol. 25 No. 1 , Summer 2008 , pp. 17 - 48

• Benaroch, Michel , Dai, Qizhi and Kauffman, Robert J.
  Should We Go Our Own Way? Backsourcing Flexibility in IT Services Contracts
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 317 - 358

• Mueller, Benjamin , Viering, Goetz , Legner, Christine and Riempp, Gerold
  Understanding the Economic Potential of Service-Oriented Architecture
  Journal of Management Information Systems
  Vol. 26 No. 4 , Spring 2010 , pp. 145 - 180

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