organizational role of information technology

• Nunamaker, Jay , Briggs, Robert O. , Mittleman, Daniel D. , Vogel, Douglas R. and Balthazard, Pierre A.
  Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings
  Journal of Management Information Systems
  Vol. 13 No. 3 , Winter 1997 , pp. 163 - 207

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