ABSTRACT: Work system analysis and design is complex and nondeterministic. In this paper we describe Brahms, a multiagent modeling and simulation environment for designing complex interactions in human–machine systems. Brahms was originally conceived as a business process design tool that simulates work practices, including social systems of work. We describe our modeling and simulation method for mission operations work systems design, based on a research case study in which we used Brahms to design mission operations for a proposed discovery mission to the Moon. We then describe the results of an actual method application project—the Brahms Mars Exploration Rover. Space mission operations are similar to operations of traditional organizations; we show that the application of Brahms for space mission operations design is relevant and transferable to other types of business processes in organizations.
Key words and phrases: agent languages , business process modeling , mission operations design , multiagent simulation , work practices